FAQ

The Box Office is located on the east end of the Brainerd campus just outside the Chalberg Theatre.  The best way to find us on campus is to park in the North parking lot off of College Drive, enter CLC through door #4, go to the left then an immediate right.  The box office will be on the left.
 

Purchase Tickets

By Phone: 218-855-8199 or 800-933-0346 x 8199
 
In-person at the Box Office: For the daily business hours, please contact the box office at 218-855-8199 or 800-933-0346 x8199.
 
Payment Methods Accepted: MasterCard and Visa credit/debit cards, cash and checks.
 
Service Fees: Service fees are applied to online ticket purchases and vary based on the face-value ticket price.
 

Additional Information

Cancellation of Performance:  This occurs only under the most extreme circumstances.  Since events are planned many months in advance, we never cancel a performance if the scheduled performers are able to provide the show.  So, even if the local weather is nasty, if the performers are ready to go on as scheduled, we present the show.  It is then up to your personal judgment as to whether or not to attend. Sorry, if you elect not to attend we cannot issue a refund for your ticket(s).  If there is no show to present, we would of course cancel and try to re-schedule the event.  You would be notified as to your options as a ticket holder in those extraordinary cases.

 

Holding Tickets: In order to “hold” a ticket in your name, payment will need to be made.
 
Refunds/Exchanges: All sales are final.  We cannot issue refunds on tickets.  In the event a show is postponed or cancelled a refund/exchange will be made at the discretion of the Box Office Manager.
 
CLC Student Ticket Discounts: Students of Central Lakes College (Brainerd/Staples) are eligible to receive a discount on in-house theatre productions and cultural arts series events.  Students are eligible to receive one ticket per event at a discount and must be purchased through the box office.
 
Lost Tickets: To have tickets re-printed, please contact the theatre box office 218-855-8199.
 
ADA Accessibility: Our venues are ADA accessible. The nearest handicap-accessible parking is in the North parking lot off of College Drive.  For special seating needs, contact the theatre box office at 218-855-8199.
 
Enjoying the Theatre: The theatre doors open for seating approximately 30 minutes prior to each show.
 
Late Seating: We do not guarantee late seating after a performance begins.  Latecomers may not be seated until intermission; this will be at the discretion of the house manager.
 
Food & Electronic Devices: Food/beverages and any recording of performances is prohibited; this includes audio, video, and flash photography. Please turn off all electronic devices.
 
Child Age Recommendations and Restrictions: Attendance by children under the age of 6 is discouraged unless the show is specifically for younger children.  We reserve the right to refuse seating to patrons with infants and toddlers.